Our Services
Pre-sale service:
1. Product introduction: Introduce to customers the various models, functions, features, and performance of the plywood production machinery provided by the company.
2. Technical consultation: Provide technical consultation on plywood production machinery, addressing customer inquiries regarding equipment operation, maintenance, and upkeep.
3. Customization needs: Offer customized solutions based on customers' production requirements and demands, including equipment configuration, production capacity, and automation level.
4. On-site visits: Arrange for customers to visit the company's production base or showroom in person, allowing them to firsthand understand the company's manufacturing capabilities and product quality.
5. Technical demonstrations: Provide technical demonstrations of plywood production machinery to customers, showcasing equipment operation processes, performance metrics, and production outcomes, enabling customers to gain a more intuitive understanding of the products.
In-sale service:
1. Product consultation: Providing customers with detailed information about the product to help them understand its features, functions, and performance.
2. Quoting and negotiating: Providing customers with product quotations and negotiating prices when necessary to reach a mutually satisfactory price.
3. Order processing: Managing customer orders to ensure accuracy and timely delivery of products.
4. Supply arrangements: Organizing product supply and transportation to ensure products are delivered to customers on time.
5. After-sales service commitment: Committing to providing excellent after-sales service to customers, including product installation, debugging, training, and other services.
After-sale service:
1. Product installation and debugging: Providing professional technicians to assist customers in installing and debugging the product to ensure its normal operation.
2. After-sales training: Offering training to customers on product usage, maintenance, and upkeep to ensure they can operate and maintain the product correctly.
3. Repairs and warranty: Promptly responding to customer repair requests in case of product faults or quality issues, providing repair services, and offering warranty support according to the product's warranty policy.
4. After-sales consultation: Providing customers with after-sales consultation services, addressing questions encountered during product usage, and offering technical support and advice.
5. Feedback and improvement: Collecting customer feedback and suggestions to continuously improve product quality and service levels, enhancing customer satisfaction.
Welcome to contact with us
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