Services
pre-sale service:
1. Product introduction: Introduce to customers the various models, functions, features, and performance of the plywood production machinery provided by the company.
2. Technical consultation: Provide technical consultation on plywood production machinery, addressing customer inquiries regarding equipment operation, maintenance, and upkeep.
3. Customization needs: Offer customized solutions based on customers' production requirements and demands, including equipment configuration, production capacity, and automation level.
In-sale service:
1. Product consultation: Providing customers with detailed information about the product to help them understand its features, functions, and performance.
2. Quoting and negotiating: Providing customers with product quotations and negotiating prices when necessary to reach a mutually satisfactory price.
3. Order processing: Managing customer orders to ensure accuracy and timely delivery of products.
After-sale service:
1. Product installation and debugging: Providing professional technicians to assist customers in installing and debugging the product to ensure its normal operation.
2. After-sales training: Offering training to customers on product usage, maintenance, and upkeep to ensure they can operate and maintain the product correctly.
3. Repairs and warranty: Promptly responding to customer repair requests in case of product faults or quality issues, providing repair services, and offering warranty support according to the product's warranty policy.
Welcome to contact with us
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